Testimonials

From March 2020 we've been asking our customers to write their reviews directly through the Google Reviews system rather than sending them into us via email. To read our latest customer reviews please head over to Google Reviews by clicking here.

Published on: February 27th, 2020

I found your service extremely useful, very professional, and you yourself were very helpful and reassuring. I really appreciated your service, thank you Kevin.

Mr Nick Hughesman
Borehamwood, Hertfordshire

Published on: January 12th, 2020

Extremely helpful. The name say's it all... Stairlift EXPERTS indeed. Happy to recommend to anyone looking for a stairlift.

Mrs B Schneider
Bicester, Oxfordshire

Published on: October 24th, 2019

I was very impressed at the way in which Doug removed the stairlift from my mum’s house. It wasn’t the easiest removal, what with concealed wires and hidden tacks and nails beneath the carpet. But it was left so clean and tidy you couldn’t tell there had even been a stairlift fitted. Such a professional job, taking care of all the recycling of the stairlift and very reasonable.

All done in a day and very helpfully sorted out an electrical problem for me too. Couldn’t recommend highly enough.

Terry Trower
Dedham, Colchester

Published on: May 20th, 2019

We were extremely pleased with the service we received from Stairlift Experts in helping us to select a Stairlift Supplier for my Mother.

We completed the online enquiry form and our contact details were given to three independent suppliers. We received a call almost immediately from Acorn Stairlifts. Companion Stairlifts phoned in the afternoon but by then we’d already decided to go with Acorn.

Acorn sent a Surveyor the very same day and our Stairlift was installed the next day. The Acorn fitters were super efficient and they left everything clean and tidy after providing a full demonstration and ensuring my Mother was happy & confident using her new Stairlift. She is thrilled with how easy it is to operate and that she now has the freedom to go up and downstairs safely.

As advertised, Stairlift Experts sent the M&S £50 email voucher 14 days after installation which we are looking forward to using soon.

Many Thanks for your kind assistance in helping my Mother regain her independence and freedom to use the stairs safely and without pain or discomfort. Much appreciated.

Jeanette & Family
West Cheshunt, Hertfordshire

Published on: February 6th, 2019

Contacted SLE as needed stairlift removed urgently. Received a call back quickly and agreed a price and removal date. Engineer arrived on time and completed the job professionally whilst working around removals guys too.

Mr Pabari
SW6, London

Published on: November 22nd, 2018

Was unsure whether a stairlift could be installed at my parent’s house due to the age of their property (grade 2 listed) and the fact their stairs are very narrow. I contacted Stairlift Experts via their contact page and received an email back within 20 minutes. A follow-up call later that day addressed all my concerns and with the help of Stairlift Experts proceeded to procure prices direct from the relevant manufactures who’d be able to provide a solution.

Thank you, Leslie, for your knowledge and patience explaining everything clearly (to a novice like me).

First class service resulting in a new stairlift and two very happy...and mobile... parents.

Mr Gandhi
Hanham, Bristol

Published on: September 19th, 2018

More than happy to recommend. Fast hassle-free service.

Mr & Mrs Nelson
Leigh, Kent

Published on: June 14th, 2018

Submitted details last Tuesday - received 3 surveys and quotations by Thursday - Stairlift fitted on Friday.

Great service. Very happy!

Ms Jackson
Barrow-Upon-Humber, North Lincolnshire

Published on: March 28th, 2018

If you need a stair lift, why wouldn't you use this website? Helpful, easy to use service.

Mrs T Owen
Downham Market, Norfolk

Published on: January 16th, 2018

I would be happy to recommend Stair Lift Experts to others who, like me, who had no idea about buying a stairlift. They simplified the whole process and we ended up with a stairlift at a much more reasonable price than originally expected plus some free vouchers on top (a nice bonus).

MR & MRS Wheeler
Thorrington

Published on: November 2nd, 2017

Have recommended Stairlift Experts to friends who are in the same situation. Can't fault these guys.

Superb efficient service!

Ms D Cotterill
Brighton

Published on: July 11th, 2017

I spent a lot of time surfing the web for information on buying the right stairlift for my elderly father. It became quite frustrating as it seemed all stairlift companies seemed to want the same information over and over again before they would come to my fathers house to survey his staircase and assess his requirements. The whole process seemed quite labourious.

Then I stumbled upon this website (stairlift experts) which seemed to offer a one-stop-shop (or gateway) to all the big stairlift companies. I had seen similiar websites but this one stood out for it's simplicity (and added bonus of £50 M&S vouchers).

I filled out the online form and within 2 days I had 3 stairlift quotes to compare against each other.

My father placed his order directly with the manufacturer, at a suprisingly good price - which also included an extended 3 year warranty, and it was fitted within a week.

The difference this stair lift has made to his life is unbelievable. It's unlocked the upstairs of his home once again!

Thank you StairLift Experts!

Moira Clarke
Redcar

Published on: March 9th, 2017

So glad we found Stairlift Experts, they really were the "Experts" in getting us the best deal!

At first we thought our budget would only stretch to a 2nd hand stairlift but we were amazed at the prices Stairlift Experts managed to get a NEW one for. We would have no hesitation on recommending them to anyone contemplating a used vs new stairlift.

Mrs and Mrs Veevers
Tiverton

Published on: December 21st, 2016

I had been struggling with the stairs in my house for a few years due to worsening MS symptoms. Initially I had an extra hand rail fitted which helped for a while. It was then becoming more and more difficult for me to use the stairs. I would try and pull myself up with my arms but my feet would struggle to pick up and lift onto the steps. My family were becoming increasingly worried that I was going to fall. I had limited myself to going downstairs once a day and only going back up at bedtime. This was very restrictive and meant I had to rely on family members to fetch me things up and down.

I decided it was time to look into finding a solution to my problem or move house, something I did not want to do. I was looking on the internet when I came across stair lift experts. I gave them some basic information about what I was looking for. Within two days I had a brochure sent to me from Companion. I arranged an appointment for a home visit a couple of days later. After talking through all my options I was left to think about my decision. I placed an order over the telephone the following day and within two weeks my stair lift was fitted!

Wow what an amazing invention! My stair lift has dramatically improved my quality of life. I now have access to my whole house and I can nip up and down the stairs whenever I need to. I have become more independent. I so wish that I had bought one sooner. To anyone thinking of purchasing a stair lift - go for it, you won't regret and it just might change your life!!

Mrs Fenton
Preston

Published on: December 1st, 2016

We hadn't a clue about stair lifts but the information on their website and their free quote service made buying our stairlift very simple. We ended up with a stairlift at a much more affordable price than we first expected. Very efficient, friendly and professional service. I would have no hesitation recommending Stairlift Experts.

Dawn & Roger Porter
Maldon, Essex

Published on: September 19, 2016

Whilst on holiday last month I heard my mother had had a fall and realised she urgently needed l a stairlift so that she could be discharged home safely from hospital. I contacted Stairlift Experts on a Thursday evening whilst packing to leave our holiday cottage, received two calls from different companies whilst we were on the M6 the following morning, had a representative visit on the Saturday, and the stairlift installed on the Thursday. It made it so much easier to start the process with one point of contact, so thank you for an efficient and professional service.

Mrs Penny Fletcher
Moreton-in-marsh, Gloucestershire

Published on: September 8, 2016

A fast, efficient, comprehensive and professional service, thank you very much.

Mr Fraser Butters
Creeting St Mary, Ipswich

Published on: April 15, 2016

Would like to say thank you to Stair Lift Experts for providing a friendly and efficient stairlift removal service. No nonsense professionalism from start to finish. Would highly recommend this company.

Miss Deb Askey
Edmonton

Published on: April 6, 2016

I'm happy to say that Stairlift experts provided my family with excellent service when we needed a stairlift removed and disposed of. The work was very carefully done and inexpensive and the staff extremely helpful and courteous. I was pleased to get this done by a company which knows all about stairlifts.

Mrs Elaine Sheppard
Norwich

Published on: Feb 5, 2016

I was very wary about choosing the right company to supply and fit my stair lift, when I found Stairlift Experts I was very pleased. They contacted three companies on my behalf and two stairlift companies contacted me for demonstration.
I chose Acorn in the end, they were not the cheapest but did supply a nice product and gave 2 year warranty and the first service free plus 24 hour call out service for 12 months.

I do not normally like signing up to websites due to companies selling your information on. However, this has not been my experience with Stairlift Experts, I am therefore delighted with their service and as promised they delivered the M&S voucher just 8 days after installation of the stairlift.

In conclusion:

I am very pleased I contacted and signed up with Stairlift Experts and would recommend them to friends, family or anyone interested in having a stairlift fitted. There are a lot of cheaper less professional companies out there offering cheaper Chinese made stairlifts, both companies that came out to demo the stairlifts warned of these as they can fail you when needed or worse injure you as they are not as controlled or safe as the lifts these companies offer.

Steve Lashley
Desborough
Northamptonshire

Published on: Feb 3, 2016

We had been thinking about having a stair lift for some time. I have Sjogren's syndrome, which gradually attacks joints and organs. This will get no better but gradually worsen, leaving me with less and less mobility. Recently my husband's hips have worsened and need replacing, so lift has been a God send for him too.

Choosing a stairlift supplier was a mine field, until I came across this website, which made everything much easier. As soon as my details were put in and sent, we were contacted by three stair lift companies who came promptly with their quotes, plus the added bonus of £50 M&S E voucher, which came promptly after stair fit was fitted.

We have sent the site link to my Sister, who also needs a stair lift, because of her limited mobility.

The salesmen explained about the stairlift very clearly. The choice was made when Acorn said that the lift was narrower than any others on the market and that they were the only company allowed to have operational buttons on both arms. The stairlift fitter was very friendly and efficient installing the lift and explaining its operations clearly.

We have found the lift easy to use and a great benefit. It is definitely a good investment, we can now stay in our lovely house until we are called from above.

Sue Davis
Kidderminster

Published on: Dec 1, 2015

I didn't know much about stairlifts, so started off with an internet search. Lots of sites were offering advice about their particular products, but Stairlift Experts appeared to offer more independent advice about choosing and buying stairlifts in general.

I normally dislike registering with websites because of the amount of unsolicited sales spam and cold calls that can sometimes result from it. In this case, registering was dead easy and I haven't had any unwanted spam at all.

I was quickly contacted by two suppliers. Both offered very good products, leaving us with a difficult decision. In the end, we chose Companion. Once the deal had been completed, we advised Stairlift Experts (you get 30 days to do this) and, good as gold, they sent our M&S voucher for £50.

We are therefore very pleased we used them.

Roger Winyard
Brighton

Published on: Aug 4, 2014

I was extremely happy that I used Stair Lift Experts. After filling in my details on their site, I was contacted the next day by 3 companies and decided to go with Acorn as they were very competitive on price.

The whole process from start to finish was seamless and I have no hesitation in recommending them. I was a bit worried that it was all a bit too good to be true but I was wrong and I have my M&S vouchers to prove it.

My parents are so happy with the stair lift and it has made their life much easier.

Well done Stair Lift Experts.

Mrs Pauline Merrick
Tyne and Wear

Published on: Jul 11, 2014

First of all, a massive "thank you" for your assistance.

I have spoken to both companies and I have chosen Acorn. They have halved the price of our original quote, and this was for a new stairlift! £1,700 unbeatable really – especially for a new one.

My parents and family are over the moon, Mum and Dad are able to return back upstairs together.

Once again –a massive thanks for your help.

Kind Regards,

Patricia Tedesco
Burnley, Lancashire

Published on: Sep 16, 2013

With regard to my new stairlift, I couldn't be happier. Should have got one sooner!
I have suffered with rheumatoid arthritis for 19 years and the time had come to consider purchasing a stairlift.

Having completed your on-line form, I was promptly contacted by a "stair lift expert" who came to see me. There was no high pressure sales pitch, just a very understanding rep who helped me with my requirements. I placed my order and it arrived and was fitted in no time! What a service!

The price was very competitive.
No more painful joints.
Just the ticket.Excellent salesman and fitter, nothing was too much trouble, give them a pat on the back from me for a job well done.

Kind regards,

Diane Cutler
Hampshire

Published on: May 14, 2013

The whole experience was totally hassle free,  I filled out the form and was contacted the next day.

We thought Acorns price was reasonable, so went with them.  They came on the day as planned, and within an hour I was using it.

It is worth every penny, as I can now get upstairs again and inspect the children's bedrooms – much to their disgust!

Mrs Nicola Daniels
Nottinghamshire

Published on: May 10, 2013

A very useful resource containing information about the different types of stairlift available.

I was daunted by the amount of information available but not knowing which was trustworthy.

After completing the online form, we were contacted the very next day by the relevant stairlift companies and had a stairlift installed in less than a week.

Overall, very pleased with the prompt and helpful service.

Mr David green
West Midlands

Published on: Dec 24, 2012

Your excellent service removes a lot of the hassle in the business of choosing a stairlift. Following my enquiry, you arranged immediately for the three surveys/quotations; the first was undertaken the following day and all three had been completed within five days.

I had chosen and ordered my stairlift within a week of my initial enquiry and the lift was installed and up and running the following week in spite of the fact that it was just before Christmas.

An excellent service,

thank you.

Iain Carmichael
North Devon

Published on: Dec 15, 2012

A big "thank you for the M&S voucher – very kind of you.

I was overwhelmed by the number of stair-lift companies on the market – where does one begin?  Then I spotted your site and the "shortcut" recommendations were superb.  Your identified three excellent companies and I was pleased to opt for one of your recommendations.  The work was carried out very professionally and a very reasonable price.

So I say "Well Done" Stair Lift Experts. Keep up the good work.

Frank Gilbert
West Midlands

Published on: Oct 3, 2012

My reasons for contacting Stair Lift Experts was:

1. The stairlift was for my mother. I had no clue about stairlifts, how much they cost, which was the best/most reputable company etc.
2. I felt daunted by the numerous stairlift companies available on websites and I am a working person so finding time to do the research was an issue.
3. I was contacted by the three stairlift companies. My mother has since had a stairlift fitted by Acorn and is happy with it.

Mrs J England
Lancashire

RECEIVE YOUR FREE QUOTATIONS NOW

Mrs Barbara Allen
Witney, Oxfordshire

Very occasionally you come across a company which exemplifies what true professionalism and commitment to customer service is all about. In my recent experience, Stairlift Experts is a prime example.

Within 2 days of speaking to an extremely knowledgable representative regarding my 90 year old mothers impending move, a comprehensive site survey was undertaken at her new retirement home to establish the viability of the older stairlift in situ. On the same day, her existing much newer Stannah stairlift was carefully removed from her current home. There were no overly complicated, un-necessary, expensive suggestions put forward, just practical, problem solving solutions. In what for me was an already stressful situation, their involvement was a breath of fresh air and what proved to be a safe pair of hands.

For that, I cannot thank them or recommend this company highly enough. I would definitely use them again.

Mr Ian Bailey
Derbyshire

I needed to get a stair lift for my lovely Mum as she was having difficulty climbing all the stairs.

I hadn't a clue what to buy or where to buy it from until I found the Stair Lift Expert website, the website was very informative and gave me a good insight into the stair lifts available and approximate price guide.

I completed the enquiry form and within one hour I had arranged two visits from suppliers.

Within a week my Mum had a stair lift and was able to sleep in her normal bedroom.

It's a great website and yes you really do get £50 worth of Marks & Spencer vouchers!

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